Shipping policy

Thank you for visiting and shopping at our store. Below are the terms and conditions that constitute our Shipping Policy.

  1. Processing and Production Time (Handling) All our coffee tables are custom-made and handcrafted with care.

  • Production time: Please allow up to 14 business days (2 weeks) for your order to be manufactured, finished, and prepared for shipment.

  • You will receive a notification email with tracking information once your order has been dispatched.

  1. Shipment Rates and Delivery Estimates We are pleased to offer Free Shipping worldwide on all orders.

  • Shipping Carrier: We primary partner with Meest (and their local delivery partners in your country) to ensure safe transit of your order.

  • Estimated Delivery Time: International shipping typically takes 21 business days or more, depending on your location and local customs clearance.

  • Please note that delivery delays can occasionally occur due to custom procedures or holiday seasons.

  1. Shipment Confirmation and Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24-48 hours.

  2. Customs Duties and Taxes 

    By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

    Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

    Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

    The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

    To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

    The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

If you have any questions regarding customs policies in your country, we recommend contacting your local customs office before placing an order.

  1. Damages We pack our tables with extreme care to ensure they arrive safely. However, if your order arrives damaged, please contact us immediately at wowcoffeetable.info@gmail.com with photos of the damaged item and the packaging. We will work quickly to resolve the issue for you.